Question 1

How long does delivery take inside Kuwait?

Accepted Answer

Orders inside Kuwait are delivered within 2–4 business days. You will receive a shipping update by email once your order is on its way.

Question 2

Do you ship internationally?

Accepted Answer

Yes. GCC orders arrive within 5–8 business days. Other regions are quoted at checkout and typically take 7–14 business days.

Question 3

What payment methods do you accept?

Accepted Answer

We accept KNET, Visa and Mastercard, and Apple Pay and Google Pay where supported by your device.

Question 4

Can I return or exchange an item?

Accepted Answer

Unworn items in their original packaging can be returned within 14 days of delivery. See our Return Policy for full details.

Question 5

How can I reach customer service?

Accepted Answer

Our team is available Sunday–Thursday, 10am–8pm Kuwait time via WhatsApp, phone or email. Details are on the Contact page.

Frequently Asked Questions